Terms & Conditions

By accessing and purchasing from Sif Strands, you agree to comply with the following Terms and Conditions. All products sold on our website are 100% human hair unless otherwise stated and are intended for personal use only. Due to the nature of our products and hygiene standards, all sales are final. We do not accept returns or exchanges unless the item is faulty, damaged upon arrival, or significantly different from the description provided. In such cases, customers must contact us within 48 hours of receiving the order with clear photo or video evidence for review. Once approved, we will offer a replacement or store credit. We do not offer refunds for change of mind, incorrect selection, color variation due to screen differences, or improper application, installation, or maintenance of hair products.

Customers are responsible for ensuring their shipping details are accurate at the time of checkout, as we are not liable for lost or delayed packages due to incorrect addresses or courier delays. Once an order is processed and shipped, tracking information will be provided. Shipping times may vary based on destination and customs processing. Any import duties or taxes are the responsibility of the customer. All payments must be made through our secure checkout using accepted payment methods such as credit/debit cards, PayPal, Afterpay, or other gateways available at the time of purchase. Fraudulent or unauthorized transactions will be reported and investigated.

All content, images, logos, product descriptions, and website design are the intellectual property of Sif Strands and may not be copied, distributed, or used without written permission. We reserve the right to update product pricing, availability, promotions, or website content at any time without notice. By placing an order, you confirm that you are at least 18 years old or have permission from a legal guardian. We reserve the right to refuse service or cancel orders at our discretion. By using this website, you agree to our Privacy Policy and acknowledge that your personal information may be used to process orders, provide customer support, and improve your shopping experience. For any questions or concerns, please contact our support team before making a purchase.